• Subject to availability a payment request will be sent to you once we have received your reservation request.
  • To guarantee your reservation, we require a deposit which will be 30% of the total cost of your stay.
  • The deposit must be paid within 7 days of you receiving the payment request. We will hold the availability only for this 7-day period.
  • Once the deposit is received we will email you a voucher which will constitute confirmation of payment.

Check In

  • 14:00 – If you arrive early and your apartment is vacant and ready you may occupy it, if not we will gladly store your luggage until such time that it is ready.

Check Out

  • Until 11:00


  • We can on request provide baby cots

Cancellation and payment policy

    • Cancellation requests will only be accepted by email to info@pelago-thassos.com
    • ‘Non-shows’ will not receive a refund.
    •  The balance of the payment must be paid on your arrival
    • We accept Cash, Western Union and MoneyGram
    • Deposit of 30% is required to confirm the reservation. Remaining balance should be payed first day upon arrival. If cancelled 21 or more days prior to arrival, paid money will be fully refunded. If cancelled at any time later, paid money is non-refundable. In the case of early departure, 50% of remaining days will be charged. 

      *If a refund of the deposit is possible, the shipping costs are borne by the guest. The amount of costs depends on the method of sending and the bank.

Early departures

  • At our discretion, if you leave before your scheduled departure date we will charge 50% for each of the remaining days, with a minimum charge equal to the cost of one night’s accommodation.


  •  Your apartment/studio will be thoroughly cleaned prior to your occupation, including new bed and bath linen
  • We will provide clean bed and bath linen for you every 3days.
  • We clean the apartments and studios every  day.

General Policies

  • We welcome pets, please inform us beforehand to make sure there is no problem. It is your responsibility to ensure that your pets do not cause a nuisance or disturbance to other guests.
  • We operate a strict no smoking policy inside the studios and apartments. You are welcome to smoke on the balconies and in the gardens.